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Using Google Search Ads to Promote Lethal Means Safety in Military Veterans
Alan R Teo1,2, Sean P M Rice3, Summer Newell1
1VA Portland Health Care System, Center to Improve Veteran Involvement in Care (CIVIC), Portland, OR, USA.
Google Ads effectively promoted lethal means safety (LMS) among veterans. Targeting general VA inquiries and resources, rather than suicide-specific terms, yielded higher engagement for this veteran suicide prevention campaign.
Area of Science:
- Public Health
- Digital Health Interventions
- Suicide Prevention
Background:
- Limited research exists on Google Ads for public health, especially for suicide prevention and lethal means safety (LMS) among military veterans.
- Lethal means safety (LMS) is a critical component of suicide prevention strategies.
- Veterans face unique challenges and are a priority population for suicide prevention efforts.
Purpose of the Study:
- To evaluate the effectiveness of a national lethal means safety (LMS) campaign for US veterans using Google Ads.
- To analyze engagement rates, specifically click-through rates (CTR), across various Google Ad search term categories.
- To inform future digital outreach strategies for veteran suicide prevention.
Main Methods:
- Secondary data analysis of Google Ads from the Department of Veterans Affairs' (VA) 'Keep It Secure' LMS campaign (July 2022 - May 2023).
- Categorization of user search queries into 10 distinct themes using an inductive, iterative qualitative approach.
- Generalized mixed modeling to compare click-through rates (CTR) across identified search categories.
Main Results:
- The campaign achieved 1,849,077 impressions and 342,747 clicks, with an overall CTR of 18.5%.
- Engagement varied significantly by search category (p < .001).
- Highest CTRs were observed for 'General VA Inquiries' (30.0%) and 'Veteran Resources' (23.0%), while 'Firearm Storage' (4.6%) and 'Suicidal Ideation' (1.3%) had the lowest engagement.
Conclusions:
- Google Ads can drive high engagement for lethal means safety (LMS) educational campaigns targeting veterans.
- A 'side-door' approach, focusing on general VA information and veteran resources, appears more effective for reaching veterans not in acute crisis.
- This strategy may be more successful than employing direct firearm or suicide-related keywords for LMS outreach.
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