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A Methodology for Evaluating User Experience in Human-Centered Extended Reality Applications.

Daniela Quiñones1, Luis Felipe Rojas2, Renato Olavarría1

  • 1Escuela de Ingeniería Informática, Pontificia Universidad Católica de Valparaíso, Valparaíso 2340000, Chile.

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|March 27, 2026
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Summary

This study introduces a human-centered methodology for evaluating user experience (UX) in Extended Reality (XR). It offers a structured, reusable process to assess perceptual, cognitive, emotional, and interaction factors in immersive XR applications.

Keywords:
augmented realityevaluation instrumentsextended realityhuman-centered designmethodologyuser experienceuser experience evaluationvirtual reality

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Area of Science:

  • Human-Computer Interaction
  • Immersive Technologies
  • User Experience Research

Background:

  • Extended Reality (XR) systems are complex and multisensory, requiring advanced user experience (UX) evaluation beyond traditional methods.
  • Current UX evaluation in XR often lacks systematic, reusable methodologies, relying on isolated instruments or domain-specific studies.
  • Assessing perceptual, cognitive, emotional, and interaction factors is crucial for effective XR design and evaluation.

Purpose of the Study:

  • To propose a human-centered methodology for evaluating user experience (UX) in Extended Reality (XR) applications.
  • To integrate UX dimensions and XR-specific characteristics into a structured and coherent evaluation process.
  • To provide a reusable framework supporting consistent, transparent, and human-centered UX assessment in XR.

Main Methods:

  • A multi-phase research process including literature review and expert consultation.
  • Correlation analysis between user experience dimensions and Extended Reality features.
  • Expert-based validation to refine the methodology's structure and applicability.

Main Results:

  • A structured methodology for evaluating user experience in Extended Reality (XR) applications.
  • Defined UX dimensions tailored for immersive environments, covering perceptual, cognitive, emotional, and interaction aspects.
  • Validated methodology promoting a human-centered approach and reusable assessment practices.

Conclusions:

  • The proposed methodology offers a systematic and reusable process for UX evaluation in XR.
  • It supports the selection of appropriate evaluation methods based on XR application characteristics and goals.
  • This work provides a foundation for future empirical studies and adaptive human-environment interaction-inspired evaluation approaches.