Evaluation of goal setting and behavior change training for transition care case managers using Kirkpatrick's Model

Area of Science:

• Gerontology
• Health Services Research
• Behavioral Science

Background:

• Transition care programs (TCP) support older adults in regaining functional independence.
• Integrating goal-setting and behavior change techniques can optimize health outcomes in older adults.
• Standardized education for these techniques is currently lacking in TCP.

Purpose of the Study:

• To develop a goal-setting training module for TCP case managers and therapists.
• To evaluate the training's efficacy in improving staff knowledge and skills.

Main Methods:

• An uncontrolled, paired samples, pre- and post-test design was used.
• A 2-hour interactive workshop was delivered to case managers and therapists across three TCP sites.
• Kirkpatrick's model levels 1 (reaction) and 2 (learning) were used for evaluation via pre- and post-training surveys.

Main Results:

• Most participants (69) had less than three years of experience.
• Satisfaction with training content, materials, and delivery was high (above 75th percentile).
• Significant improvements were observed in SMART goals, action/coping planning, motivational interviewing, behavior change techniques, and confidence (p < 0.05).

Conclusions:

• The training module appears effective in enhancing case managers' knowledge, skills, and confidence.
• Improvements in goal setting and behavior change techniques may positively impact transition care for older adults.