Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

SBAR II: Application of SBAR01:14

SBAR II: Application of SBAR

6.9K
SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
6.9K
Modeling in Therapy01:26

Modeling in Therapy

760
Modeling, a key technique in therapy, uses observational learning to help clients acquire and practice new skills by watching therapists demonstrate desired behaviors. This approach, rooted in Albert Bandura's concept of vicarious learning, plays a significant role in therapeutic interventions for various psychological conditions, including social anxiety, ADHD, and depression.
Participant Modeling
Participant modeling involves therapists demonstrating calm and effective behaviors in...
760
Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

1.2K
Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
1.2K
SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

6.9K
Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
6.9K
Barriers to Effective Communication II01:21

Barriers to Effective Communication II

5.8K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
5.8K
Ethical Dilemmas II01:30

Ethical Dilemmas II

2.9K
Resolving an ethical dilemma in healthcare involves a systematic approach that considers every aspect of the issue, respecting both the patient's needs and values and the healthcare professional's ethical obligations. Here are potential steps to resolve an ethical dilemma:
2.9K

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

The Vulnerables' Opportunity to Inform Culturally Congruent Care Education (VOICCCE) for nursing practice in the care of LGBTQ+ youth.

Journal of pediatric nursing·2026
Same author

Racial Microaggressions in Nursing: A Scoping Review.

The American journal of nursing·2026
Same author

Redesigning ecosystems for all children to enhance health and well-being: An American Academy of Nursing consensus paper.

Nursing outlook·2026
Same author

Disordered eating and vaping in athlete and non-athlete college students: Does sex matter?

Journal of American college health : J of ACH·2026
Same author

Beyond the tumor: the role of the gut microbiome in triple-negative breast cancer.

Frontiers in oncology·2026
Same author

Correlation of disease activity in vitiligo patients and its relation with HSP70 expression.

Bioinformation·2026

Related Experiment Video

Updated: Apr 18, 2026

Setup and Execution of the Rapid Cycle Deliberate Practice Death Notification Curriculum
04:36

Setup and Execution of the Rapid Cycle Deliberate Practice Death Notification Curriculum

Published on: August 5, 2020

5.1K

Simulation Addressing Verbal Escalation (SAVE): An Interprofessional Simulation for Pediatric Health Care

Abigail Nolan1, Mallory Cordes2, Ananya Datta2

  • 1Pediatric Critical Care Medicine Fellow, Children's National Hospital.

Mededportal : the Journal of Teaching and Learning Resources
|April 17, 2026
PubMed
Summary

Simulation Addressing Verbal Escalation (SAVE) training improved clinician communication skills when managing escalating caregivers. The program effectively reinforced communication frameworks and hospital resources for better patient and family support.

Keywords:
Communication SkillsInterprofessional EducationPediatricsProvider-Patient RelationshipSimulationStandardized ParticipantVerbal Escalation

More Related Videos

Author Spotlight: Evaluating Clinicians' Adoption of Ultrasound-Guided Vascular Cannulation Through Simulation Training
05:04

Author Spotlight: Evaluating Clinicians' Adoption of Ultrasound-Guided Vascular Cannulation Through Simulation Training

Published on: August 9, 2024

1.9K
Mechanical Ventilation Boot Camp Curriculum
07:36

Mechanical Ventilation Boot Camp Curriculum

Published on: March 12, 2018

10.8K

Related Experiment Videos

Last Updated: Apr 18, 2026

Setup and Execution of the Rapid Cycle Deliberate Practice Death Notification Curriculum
04:36

Setup and Execution of the Rapid Cycle Deliberate Practice Death Notification Curriculum

Published on: August 5, 2020

5.1K
Author Spotlight: Evaluating Clinicians' Adoption of Ultrasound-Guided Vascular Cannulation Through Simulation Training
05:04

Author Spotlight: Evaluating Clinicians' Adoption of Ultrasound-Guided Vascular Cannulation Through Simulation Training

Published on: August 9, 2024

1.9K
Mechanical Ventilation Boot Camp Curriculum
07:36

Mechanical Ventilation Boot Camp Curriculum

Published on: March 12, 2018

10.8K

Area of Science:

  • Medical Education
  • Healthcare Communication
  • Patient Safety

Background:

  • Clinicians frequently face verbal aggression from patients and their families in healthcare settings.
  • Effective management of these challenging interactions is crucial for maintaining a safe and supportive clinical environment.
  • Existing training methods may not adequately prepare staff for real-world scenarios of verbal escalation.

Purpose of the Study:

  • To evaluate the effectiveness of the Simulation Addressing Verbal Escalation (SAVE) training program.
  • To assess improvements in clinicians' ability to manage verbally escalating caregivers.
  • To determine the impact of the training on the utilization of hospital resources for family support.

Main Methods:

  • A 1-hour training session was developed, featuring two scenarios involving interprofessional teams managing a pediatric sepsis case and a verbally aggressive caregiver.
  • The BEAR (Bond, Engage, Assess, Reinforce) communication framework and hospital resources were reinforced during debriefing sessions.
  • Training effectiveness was measured using a checklist for team actions and a learner feedback survey on a 4-point scale.

Main Results:

  • 860 clinicians participated, showing significant increases in the use of the full BEAR communication tool (35% to 77%) and its components (Bond: 67% to 94%; Reinforce: 56% to 83%) from scenario 1 to 2.
  • Utilization of the Social Work Intervention for Families and Teams (SWIFT) increased from 1% to 6%.
  • Learner feedback indicated high satisfaction, with mean ratings of 3.55/4 for learning, 3.73/4 for engagement, and 3.88/4 for facilitator effectiveness.

Conclusions:

  • The SAVE training program offers a valuable and effective method for clinicians to practice managing verbal escalation in a simulated environment.
  • The training successfully enhanced the application of communication strategies and increased awareness and utilization of hospital support resources.
  • Hospital-wide implementation of such training empowers staff to better support patients' caregivers during emotionally charged clinical situations.