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Updated: May 3, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Development and Validation of a Rubric for Evaluating Formative Feedback on Non-Technical Skills in General Surgery
Madeline R Cloonan1, Kelsey R Tieken1, Elizabeth R Maginot1
1Department of Surgery, University of Nebraska Medical Center, Omaha, NE.
A new rubric effectively assesses narrative feedback quality for surgical residents, covering technical and non-technical skills. This tool aids in improving feedback for better surgical education and training.
Area of Science:
- Medical Education
- Surgical Training
- Assessment Tools
Background:
- Effective feedback is crucial for surgical resident development.
- Current methods for assessing narrative feedback quality are limited.
- Workplace-based assessments provide opportunities for real-time feedback.
Purpose of the Study:
- To develop and validate a rubric for rating narrative feedback quality.
- To assess feedback on both technical and non-technical skills.
- To enhance workplace-based assessment tools in general surgery residency.
Main Methods:
- Instrument development using literature review, Delphi process, and surveys.
- Psychometric testing of narrative feedback comments from the System for Improving and Measuring Procedural Learning (SIMPL) application.
- Validation involved faculty and resident participation and double-coding of comments.
Main Results:
- A four-domain rubric (clarity, specificity, actionability, tone) was created.
- All domains were deemed important by faculty and residents.
- High reliability (intraclass correlation coefficients > 0.7) and strong correlations between usefulness and rubric domains were found.
Conclusions:
- A validated rubric reliably assesses narrative feedback quality in operative assessments.
- The tool can improve quality assurance and faculty development in surgical education.
- This rubric supports research aimed at enhancing feedback for surgical residents.
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