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Updated: May 9, 2026

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
A primer on quality improvement
Satya Patel1, Priyanka Moolchandani1, Tyler Larsen1
1Division of Hospital Medicine, Department of Medicine, West Los Angeles VA Medical Center, Los Angeles, CA, United States.
Abstract:
This Last Page provides a guide that can help trainees and faculty navigate the quality improvement process, introduce them to available resources, and become valuable agents of change.
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Quality assurance is the overarching term used to describe the activities employed to ensure the proper performance of a system. These activities can be classified into three categories: quality control, quality assessment, and internal corrective measures. Typically, these activities work cyclically: quality control is performed before and during the analysis, while quality assessment occurs during and after the investigation. Internal corrective measures are implemented based on the findings...
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Quality control is one of the three cyclical quality assurance activities that help keep a system under statistical control. Typical quality control activities include creating quality control charts, conducting proficiency testing, and documenting and archiving results.
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Here's a breakdown of how health records serve these purposes:
Here's a breakdown of how health records serve these purposes:
