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Communication as clinical intervention in urology
1Past President of BAUN and Chief Clinical Officer, Optimum Medical.
British Journal of Nursing (Mark Allen Publishing)
|May 11, 2026
Summary
Mindful, patient-centered communication is crucial in urological nursing. It should be viewed as a vital clinical intervention, not merely a soft skill, to enhance patient care.
Area of Science:
- Urological Nursing
- Clinical Communication
- Patient-Centered Care
Background:
- Traditionally, communication in nursing has been categorized as a 'soft skill.'
- This perspective may undervalue its impact on clinical outcomes.
- Urological nursing presents unique communication challenges and opportunities.
Purpose of the Study:
- To re-evaluate the role of communication in urological nursing.
- To advocate for classifying patient-centered communication as an essential clinical intervention.
- To explore the implications of this reclassification for nursing practice and education.
Main Methods:
- Literature review on communication in healthcare.
- Analysis of existing frameworks for clinical skills.
- Discussion of the impact of communication on patient experience and treatment adherence in urology.
Main Results:
- Patient-centered communication significantly influences patient outcomes in urology.
- It facilitates better understanding, adherence, and satisfaction.
- Viewing communication as an intervention necessitates specific training and assessment.
Conclusions:
- Mindful, patient-centered communication is a core clinical intervention in urological nursing.
- Elevating its status improves patient care and professional standards.
- Further research should focus on integrating and evaluating communication interventions in nursing curricula.
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