Experiences of People With Long COVID Accessing Rehabilitation Services: A Qualitative Study

Long COVID is associated with a range of physical, cognitive, and/or psychological symptoms that significantly affect daily functioning. These individuals require rehabilitation services to address their limitations. This study explored the experiences of people with long COVID regarding access to and receipt of rehabilitation services.

This qualitative study recruited 12 individuals with long COVID from a population-based survey among the population of Laval (Quebec). Semistructured telephone interviews were conducted, recorded, transcribed verbatim, and analyzed using inductive thematic content analysis. Relevant elements were extracted, coded, and organized into themes/subthemes.

Twelve participants (seven females; five males) participated in the study. We identified three main themes, each with subthemes: (1) impact of long COVID on personal and professional life (e.g., professional life, leisure activities, and social life); (2) rehabilitation services (access barriers, perceptions of services received); and (3) psychosocial support (lack or presence of support). Access to rehabilitation services was hampered by several barriers: difficulties obtaining referrals, financial constraints, lack of awareness among health professionals, and service shortages. Participants who accessed rehabilitation services reported satisfaction with care they received and appreciated the multidisciplinary approach.

Improving access to rehabilitation services for people with long COVID is essential to support their recovery, as timely and coordinated rehabilitation can facilitate reintegration into daily activities and reduce functional limitations. Strategies to enhance access include increasing health professional awareness, reducing financial and logistical barriers, and expanding service availability.