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Innovation by Design: Closing the Human-centered Design Skills Gap Among Front-line Nurses
Jeana M Holt1, AkkeNeel Talsma, Murad H Taani
1Associate Professor (Dr Holt); Associate Professor (Dr Talsma); Associate Professor (Dr. Taani), University of Wisconsin-Milwaukee, College of Health Professions and Sciences, School of Nursing; Director (Dr Avdeev), Lubar Entrepreneurship Center, Professor of Mechanical Engineering, College of Engineering & Applied Science, University of Wisconsin-Milwaukee; Chief Nurse (Dr Eckert), Nursing Education, Research, and Simulation Division, Clement J. Zablocki VA Healthcare System; Nurse Scientist (Dr Mu); Clement J. Zablocki VA Healthcare System; Nurse Scientist (Dr Ndakuya-Fitzgerald); Clement J. Zablocki VA Healthcare System; Innovation/Health Systems Specialist (HSS) (Jastrab), Clement J. Zablocki VA Healthcare System, Milwaukee, Wisconsin.
Objective:
To evaluate the impact of an 8-hour human-centered design (HCD) workshop on nurses' and other clinicians' creative self-efficacy (CSE), psychological empowerment (PE), and traits of design thinkers (TDT).
Background:
Despite nurses' routine problem-solving, formal training in HCD is lacking. Integrating HCD can foster intrapreneurship and innovation within healthcare systems.
Methods:
A mixed-methods, 1-group quasi-experimental study was conducted at a Midwestern university's Entrepreneurship Center with VA Healthcare System nurses and clinicians. Participants completed pre-workshop and post-workshop surveys measuring CSE, PE, and TDT, and qualitative reflections.
Results:
Among 27 participants, statistically significant improvements were observed in CSE (d=1.23), PE (d=0.43), and TDT (d=0.65). Qualitative themes highlighted collaboration, experiential learning, and a desire for continued innovation support.
Conclusions:
HCD workshop enhanced nurses' innovation competencies and empowered them to lead system improvements. Strategic partnerships with universities can address educational gaps and foster a culture of intrapreneurship in healthcare.
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