Evaluation of a holiday card retention strategy: a study within a trial (SWAT) embedded in a blood pressure reduction

Lesli E Skolarus1, Devin L Brown2, Ana Moraga3

  • 1Davee Department of Neurology, Northwestern University, Chicago, USA. lesli.skolarus@northwestern.edu.

Trials
|May 20, 2026
PubMed

Insights

Sending a holiday card did not improve clinical trial participant retention in a low-resource emergency department setting. Further research into multicomponent interventions is needed to enhance participant follow-up completion.

Area of Science:

  • Clinical Trials
  • Health Services Research
  • Patient Retention

Background:

  • Participant retention is crucial for clinical trial validity and statistical power.
  • Many retention strategies lack rigorous evaluation, especially in resource-constrained settings.
  • This study evaluated a simple retention intervention in an emergency department setting.

Purpose of the Study:

  • To assess if sending a holiday card improves follow-up completion rates in clinical trial participants.
  • To evaluate the effectiveness of a low-cost retention strategy in a resource-limited emergency department.
  • To determine if demographic factors modify the effect of holiday cards on retention.

Main Methods:

  • A Study Within a Trial (SWAT) was embedded in a 2x2x2 randomized trial (Reach Out).
  • Participants received standard retention strategies; one group additionally received a holiday card.
  • The primary outcome was completion of the 6- or 12-month outcome assessment.

Main Results:

  • Outcome assessment completion rates were similar between groups (54.5% with card vs. 58.4% without).
  • The holiday card intervention showed no statistically significant difference in follow-up completion (p=0.43).
  • No effect modification was observed based on age, sex, or race.

Conclusions:

  • In this low-resource emergency department, holiday cards did not enhance clinical trial participant retention.
  • Findings align with previous studies suggesting simple interventions may be insufficient.
  • Multicomponent retention strategies and pragmatic evaluations are recommended for improving trial adherence.
Abstract

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