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The "Twilight Zone" Is a Danger Zone: Why the Occupational-Clinical Divide in Burnout Assessment Is a False Dichotomy
1Optentia Research Unit, North-West University, Vanderbijlpark, South Africa.
None:
De Beer (2026) argues that burnout's ICD-11 classification as an "occupational phenomenon" necessitates a stricter separation between organizational screening and clinical diagnosis. This commentary challenges that "dual approach" as a false dichotomy that underestimates the biological reality of chronic stress. Drawing on biomarker research from 2024 and 2025 and the validation logic of the Burnout Assessment Tool that De Beer published on extensively in the past, I argue that the occupational-clinical split risks functioning as a liability shield rather than a care pathway. When we deny the diagnostic validity of workplace screening, we create a "Twilight Zone" where employees with severe symptoms can be given organizational "risk" labels without corresponding clinical recognition or care. I propose an Integrated Continuum Model where workplace screening functions as valid Stage 1 assessment within a coordinated care pathway, ensuring that high-risk scores trigger immediate clinical triage rather than administrative limbo. The failure to integrate these approaches does not protect employees. It leaves them without a clear path to appropriate care.
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