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Parents' Experiences of Patient Safety Incidents During Their Child's Hospitalization: A Qualitative Study
1College of Nursing, Hanyang University, Seoul, Korea.
Insights
Parents shared their experiences with patient safety incidents involving their children, highlighting pain and healthcare system limitations. Findings emphasize the need for parent-centered care to improve pediatric patient safety.
Area of Science:
- Pediatric Patient Safety
- Qualitative Health Research
- Parental Experience in Healthcare
Background:
- Patient safety incidents in pediatric settings have profound impacts on children and families.
- Research on parents' perspectives of patient safety incidents in pediatric care is limited.
- Existing studies predominantly focus on healthcare professionals' viewpoints.
Purpose of the Study:
- To explore and understand parents' lived experiences with patient safety incidents during their child's hospitalization.
- To identify key themes and challenges faced by parents when their children experience safety events.
- To inform strategies for enhancing patient safety in pediatric healthcare settings from a parental perspective.
Main Methods:
- A qualitative study design was employed.
- Individual interviews were conducted with seven parents in South Korea between August and December 2023.
- Deductive content analysis was used to analyze the interview data.
Main Results:
- Six major themes emerged from parents' accounts.
- Themes were clustered into 'the indelible pain of patient safety incidents,' 'limitations of the pediatric healthcare system,' and 'the need for an integrated management system to strengthen pediatric patient safety.'
Conclusions:
- Healthcare environments must accommodate the unique needs of pediatric patients.
- Patient safety strategies should actively incorporate parental engagement.
- Developing and implementing child-centered healthcare services and policies is crucial for safer care environments.
Aims:
Patient safety incidents involving hospitalized children can have significant impacts on both patients and their families. However, previous research has primarily focused on healthcare professionals' perspectives, and studies exploring parents' experiences of patient safety incidents in paediatric settings remain limited. This study aimed to identify parents' experiences of patient safety incidents during their child's hospitalization.
Design:
Qualitative study.
Methods:
Data were collected through individual interviews conducted between August 15 and December 23, 2023. Participants were seven parents who had experienced patient safety incidents while their children were hospitalized in South Korea. Data were analysed using deductive content analysis.
Results:
Six themes were identified from parents' experiences, which were organized into three theme clusters: 'the indelible pain of patient safety incidents,' 'limitations of the pediatric healthcare system' and 'the need for an integrated management system to strengthen pediatric patient safety.'
Conclusion:
This study highlights the importance of healthcare environments that reflect the unique characteristics of paediatric patients and patient safety strategies based on parental engagement, as revealed by the experiences of parents whose children experienced patient safety incidents. Our findings underscore the need to develop and implement paediatric-centered healthcare services, as well as programs and policies aimed at creating safer care environments for hospitalized children.
Implications For The Profession And Patient Care:
Enhancing paediatric patient safety requires family-centered care that actively involves parents and promotes effective communication between healthcare professionals and parents. Additionally, transparent disclosure and support systems following patient safety incidents should be strengthened, and parent-engagement-based patient safety programs should be expanded in clinical practice.
Reporting Method:
The study adheres to the Consolidated criteria for Reporting Qualitative research (COREQ) guidelines.
Patient Or Public Contribution:
Parents participated as interview respondents.
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