Effect of AI-powered patient management systems in dental clinics

Dental clinics frequently experience operational inefficiencies due to fragmented data systems and manual administrative processes. Therefore, it is of interest to evaluate the impact of AI-powered patient management systems on workflow efficiency, data accuracy and patient satisfaction across five clinics. Appointment scheduling time reduced from 9.6 ± 2.4 to 3.2 ± 1.1 minutes, billing errors declined from 12.5 ± 3.8% to 3.7 ± 1.9% and data entry accuracy improved to 96.2 ± 2.7%. Patient satisfaction scores increased across communication, access to records, waiting time experience and overall service quality. Thus, AI integration was associated with measurable improvements in administrative precision and clinical workflow performance.