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Patient Safety Engagement in Practice: Determinants, Relational Mechanisms, and System-level Influences-A Scoping
Ab Farid Fajilah Ab Aziz1, Mohd Ismail Ibrahim1, Intan Idiana Hassan2
1Department of Community Medicine, School of Medical Sciences.
Patient safety engagement requires understanding its various definitions and the factors influencing it. System-level strategies are more effective than education alone for meaningful patient participation in safety.
Area of Science:
- Healthcare Management
- Patient Safety Research
- Health Systems Science
Background:
- Patient safety engagement is crucial in healthcare but lacks clear definitions and integration.
- Existing research shows limited understanding of the factors influencing patient engagement in safety processes.
Purpose of the Study:
- To synthesize definitions of patient safety engagement.
- To examine determinants, mediating mechanisms, and system-level influences on engagement behaviors.
- To identify effective strategies for enhancing patient participation in safety.
Main Methods:
- Scoping review of empirical studies linking patient engagement to safety processes.
- Searched major databases (PubMed/MEDLINE, Scopus, Web of Science, CINAHL) from January 2000 to February 2026.
- Included 137 studies analyzing engagement conceptualizations, determinants, and mediators.
Main Results:
- Engagement conceptualized as compliance, behavioral participation, partnership, or shared responsibility.
- Determinants identified at patient, provider, organizational, and system levels.
- Engagement mediated by relational, cognitive, communication, and behavioral acceptability mechanisms, with communication quality and trust being key.
- Patients show a gradient of acceptability, preferring low-confrontation actions.
Conclusions:
- Patient safety engagement is a relational and systems-sensitive practice, not an individual trait.
- Education-only interventions have limited impact; system-oriented strategies are more effective.
- Strengthening relational legitimacy and embedding engagement in workflows are crucial for meaningful participation.
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