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Related Concept Videos

Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time for...
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Levels of Communication I: Intrapersonal, Interpersonal, and Small Group

Interpersonal communication focuses on the exchange of messages between two people.
We can participate in these relationships through verbal, nonverbal, and mediated communication. We engage in verbal communication when we use words during our interaction to convey specific meanings. On the other hand, nonverbal communication refers to various factors that can impact how we understand each other—for example, facial expressions.
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The nursing process uses scientific reasoning, problem-solving, and critical thinking to guide nurses in providing patients with appropriate care. This process is a systematic approach to recognize, avoid, and treat current or potential health issues while promoting the patient's well-being.
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Role of Communication in the Nursing Process III: Evaluation and Documentation01:08

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A successful patient outcome depends mainly on the evaluation stage of the nursing process. Evaluation determines effectiveness by reviewing what was done previously after the completion of nursing interventions. Every time a healthcare professional steps in or administers treatment, they must reassess or evaluate the action to ensure the intended result. During the evaluation phase, there are three probable patient outcomes:
Barriers to Effective Communication II01:21

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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
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Interdisciplinary Care: The Health Care Team-I

An interdisciplinary team includes many healthcare professionals working together and utilizing their skills, knowledge, and expertise to provide holistic and quality patient care.
Physicians
The physician's primary responsibility is to diagnose illness and direct the medical or surgical treatment of the condition. The authority to admit patients to a healthcare agency or institution and practice care within that setting is granted to physicians by the healthcare agency or institution itself.

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Interprofessional Perspectives on Communication Quality in the Neonatal Intensive Care Unit: A Qualitative Study.

Katherine Guttmann1, Elizabeth Mari, Christine A Fortney

  • 1Author Affiliations: Department of Pediatrics, Icahn School of Medicine at Mount Sinai, New York, New York (Guttmann, Mari, and Weintraub); The Brookdale Department of Geriatrics and Palliative Care, The Icahn School of Medicine at Mount Sinai, New York, New York (Guttmann); and Martha S. Pitzer Center for Women, Children, and Youth, College of Nursing, The Ohio State University, Columbus, Ohio (Fortney).

Advances in Neonatal Care : Official Journal of the National Association of Neonatal Nurses
|June 19, 2026
PubMed
Summary

High-quality communication in the Neonatal Intensive Care Unit (NICU) is vital for patient and parent outcomes. Interprofessional staff perspectives highlight the importance of clear messaging and supportive team dynamics for effective family communication.

Keywords:
NICUcommunicationempathyinterdisciplinary communicationparentpatient care team

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Area of Science:

  • Neonatal Intensive Care Unit (NICU) care
  • Healthcare communication strategies
  • Interprofessional team dynamics

Background:

  • Parent communication in the NICU is crucial but challenging, impacting patient and parent outcomes.
  • Diverse provider roles on NICU teams offer unique communication perspectives, yet literature on these views is limited.
  • NICU staff recognize the importance of high-quality communication, but definitions may vary by role.

Purpose of the Study:

  • To explore how different healthcare professionals in the NICU perceive communication quality.
  • To understand interprofessional perspectives on effective communication with parents in the NICU.

Main Methods:

  • Conducted semi-structured interviews with 62 NICU staff members.
  • Employed thematic analysis to compare communication themes across various disciplines.
  • Utilized a single-question interview approach for broad exploration.

Main Results:

  • Two primary themes emerged: messaging and dynamics.
  • Messaging included clarity (goals, direct language, avoiding jargon) and approach (timely, frequent, proactive).
  • Dynamics involved team interactions (inclusivity, respect, consistency) and parent-centeredness (empathy, flexibility, safe spaces).

Conclusions:

  • While NICU staff have varied focuses on communication quality, strong team communication is key for high-quality family interactions.
  • Improving team dynamics, establishing a shared communication model, and ensuring adequate staffing are recommended.
  • Further research should explore and implement strategies to enhance interprofessional communication in the NICU.