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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Development and validation of a multidimensional scale for AI tutoring acceptance in higher education
Zhuoran Zhang1, Mehdinezhadnouri Katayoun2, Lihuan Tan1
1Faculty of Social Sciences and Liberal Arts, UCSI University, Kuala Lumpur, Malaysia.
NPJ Science of Learning
|June 24, 2026
Summary
Researchers developed a new scale to measure student acceptance of artificial intelligence (AI) tutoring systems. This tool assesses feedback, instruction, interaction, and user trust, enhancing AI in education research.
Area of Science:
- Educational Technology
- Artificial Intelligence
- Psychometrics
Background:
- Artificial intelligence (AI) integration in higher education is growing.
- Existing tools lack comprehensive validation for assessing AI tutoring systems' perceived acceptance quality.
- Current evaluation models often overlook crucial aspects like motivation, relational experience, and trust.
Purpose of the Study:
- To develop and validate a learner-centered scale for measuring AI tutoring acceptance quality.
- To address the gap in psychometrically validated instruments for AI in education.
- To provide a multidimensional assessment of learners' experiences with AI tutors.
Main Methods:
- Literature review, expert consultation, and pre-testing were used for scale construction.
- The scale was designed with four dimensions: Feedback Quality, Instructional Effectiveness, Interaction Experience, and User Trust.
- Data were collected from undergraduate students across five universities in China.
Main Results:
- Exploratory Structural Equation Modeling (ESEM) and bifactor modeling confirmed a robust bifactor structure.
- Reliability analysis demonstrated good internal consistency for the scale.
- Construct validity was found to be acceptable, supporting the scale's measurement properties.
Conclusions:
- A validated learner-centered scale for AI tutoring acceptance quality was successfully developed.
- The scale offers a practical tool for evaluating AI-supported educational designs.
- This instrument can facilitate future intervention research in AI-assisted teaching contexts.