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Development of an Audio-based Virtual Gaming Environment to Assist with Navigation Skills in the Blind
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A User-Centered Design Approach to Developing Smart Speaker Learning Tools for Low-Income Older Adults: The VERIWell

Jane Chung1,2, Hyoeun Jang2

  • 1Nell Hodgson Woodruff School of Nursing, Emory University, Atlanta, Georgia.

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Summary

This study developed user-centered video and print tutorials to help low-income older adults use smart speakers, addressing adoption barriers and promoting digital inclusion for aging in place.

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Area of Science:

  • Gerontology
  • Human-Computer Interaction
  • Digital Health

Background:

  • Smart speakers offer potential benefits for aging in place.
  • Low-income older adults face significant barriers to smart speaker adoption, including a lack of tailored training and instructional materials.

Purpose of the Study:

  • To outline a user-centered design approach for developing and evaluating educational materials (video tutorials and print) for smart speaker use.
  • To address the specific needs of low-income older adults residing in subsidized housing.

Main Methods:

  • A four-phase study incorporating needs assessment (focus groups), prototype development (co-design), pilot testing (interviews), and evaluation of health and wellness outcomes.
  • Integration of design thinking, a systems approach to training, and the Kirkpatrick Model for development and evaluation.

Main Results:

  • The study protocol emphasizes community-responsive development and comprehensive evaluation.
  • Iterative user-centered design and community partnerships were central to the process.

Conclusions:

  • This replicable protocol provides a framework for creating equitable digital learning tools for underserved older adults.
  • The approach fosters digital inclusion and supports independent living for seniors.