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Exploring Personal and Relational Competencies for Enhancing Nursing Performance: Focusing on Communication Skills,
Hyunmin Lee1, Sukjae Park2, Eunhee Shin3
1Samsan Hospital, 5, Hyeoksin-ro, Wonju-si 26411, Republic of Korea.
Nursing Reports (Pavia, Italy)
|June 25, 2026
Summary
Clinical nurses' communication competence and grit significantly improve nursing performance. Enhancing these skills, alongside recognizing clinical experience, is vital for workforce development and organizational effectiveness.
Area of Science:
- Nursing
- Healthcare Management
- Organizational Psychology
Background:
- Examined factors influencing clinical nurses' job performance.
- Focused on communication competence, grit, and leader-member exchange (LMX).
- Aimed to identify key predictors for nursing workforce development.
Purpose of the Study:
- To investigate the impact of communication competence, grit, and LMX on nursing performance.
- To identify significant predictors of nursing performance for policy planning.
- To provide evidence-based recommendations for improving nursing outcomes.
Main Methods:
- Descriptive correlation study design.
- Survey data collected from 190 clinical nurses.
- Statistical analysis including hierarchical regression.
Main Results:
- Communication skills (β = 0.52) were the strongest predictor of nursing performance.
- Grit (β = 0.23) and clinical experience (β = 0.18) also significantly influenced performance.
- The model explained 47.3% of the variance in nursing performance.
Conclusions:
- Improving nurses' communication skills and grit is crucial for enhancing performance.
- Recognizing clinical experience and supporting professional development are key strategies.
- Integrating targeted training programs can boost nursing performance and organizational effectiveness.
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