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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Developing and Validating a Context-Sensitive Scale of Excellence-Driven Behavior in Public Universities: A
Zhe Cui1, Chenxi Sun2, Xinan Zhao1
1School of Business Administration, Northeastern University, Shenyang 110169, China.
This study developed and validated a new scale to measure excellence-driven behavior in Chinese public university faculty and staff. The scale demonstrates initial psychometric support for assessing this important construct.
Area of Science:
- Organizational Psychology
- Educational Measurement
Background:
- Quantitative behavioral research requires precise construct definition and validated measurement tools, particularly for new concepts in organizational contexts.
- Existing research lacks a psychometrically sound scale for excellence-driven behavior specific to faculty and staff in Chinese public universities.
Purpose of the Study:
- To develop and validate a reliable and valid scale to measure excellence-driven behavior among faculty and staff in Chinese public universities.
- To provide a robust instrument for future research on excellence-driven behavior in this specific population.
Main Methods:
- A mixed-methods measurement-development design integrating qualitative and quantitative approaches.
- Qualitative data collection via semi-structured interviews and open-ended questionnaires using the Critical Incident Technique.
- Quantitative validation including item analysis, exploratory and confirmatory factor analysis, reliability, and validity assessments.
Main Results:
- A two-dimensional scale structure emerged: Excellence-Driven Cognition and Learning, and Excellence-Driven Display.
- The scale demonstrated acceptable internal structure, internal consistency, convergent validity, discriminant validity, and preliminary criterion-related validity.
- Initial psychometric evidence supports the scale's utility for research on excellence-driven behavior in Chinese public universities.
Conclusions:
- The developed scale offers a psychometrically supported tool for measuring excellence-driven behavior in Chinese public university faculty and staff.
- Further research is recommended to establish temporal stability, measurement invariance, and empirical distinction from related constructs.
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