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Invisible Care: Nurses' Lived Experiences of How the Practice Environment Shapes Nurse-Patient Relationships
Miriam Pereira-Sánchez1,2,3,4, Amparo Zaragoza-Salcedo1,3,4,5, Mónica Vázquez-Calatayud3,4,6,7
1Faculty of Nursing, University of Navarra, C/ Irunlarrea 1, 31008, Pamplona, Navarra, Spain, unav.edu.
Journal of Nursing Management
|June 29, 2026
Summary
Organizational factors significantly impact nurse-patient relationships, often hindering person-centered care. Improving the nursing practice environment requires addressing structural constraints to foster meaningful patient engagement.
Area of Science:
- Nursing Practice Environment
- Nurse-Patient Relationships
- Organizational Psychology
Background:
- The nursing practice environment significantly influences the quality of nurse-patient relationships.
- Understanding organizational challenges is crucial for effective nursing management and policy development.
Purpose of the Study:
- To explore how the nursing practice environment shapes nurse-patient relationships.
- To identify organizational challenges and opportunities for nursing management and policy.
Main Methods:
- Qualitative hermeneutic phenomenological design.
- In-depth, face-to-face interviews with nurses (n=20).
- Analysis using Van Manen's hermeneutic phenomenological method.
Main Results:
- Organizational and structural conditions constrain the relational dimension of nursing practice.
- Nurses experience tension between person-centered care and task-oriented environments.
- Key themes include inadequate recognition of relational essence, constrained team dynamics, ambiguous patient assignment, limited time, and high nurse-patient ratios.
Conclusions:
- Meaningful nurse-patient relationships are structurally shaped by the practice environment.
- Strengthening nursing leadership and autonomy is essential.
- Redesigning organizational policies can sustain person-centered care and improve patient outcomes.
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