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Defining Digital Peer Support: A Framework to Preserve Core Values in the Rush to Digitize.

Simon Bradstreet^1,2, Karen Machin³

¹Simon Bradstreet Consulting, Glasgow, United Kingdom.

Psychiatric Services (Washington, D.C.)

|July 2, 2026

Summary

This summary is machine-generated.

Digital peer support, integrating technology in mental health, needs clear definition. A new five-domain framework ensures authentic digital peer support aligns with core principles and lived expertise.

Keywords:

Computer Technology Digital Mental Health Digital Peer Support First-Person Account Peer Support

Related Experiment Videos

Area of Science:

Mental Health Technology
Digital Health Interventions
Peer Support Services

Background:

Digital peer support is growing alongside technology integration in mental health services.
The definition of digital peer support is unclear, leading to potential misuse by commercial entities and research ambiguity.
This ambiguity poses risks to technology developers and the peer support profession.

Purpose of the Study:

To define authentic digital peer support.
To develop a framework clarifying digital peer support to guide stakeholders.
To ensure digital tools uphold peer support's activist roots and relational foundations.

Main Methods:

Leveraging established peer support principles.
Incorporating lived expertise.
Developing a five-domain framework.

Main Results:

A five-domain framework for authentic digital peer support was created.
The framework clarifies the essential components of genuine digital peer support.
Guidance is provided for ensuring digital tools align with peer support values.

Conclusions:

A clear definition and framework are crucial for authentic digital peer support.
The developed framework aids technology developers, researchers, and practitioners.
Maintaining fidelity to peer support principles is vital for effective digital interventions.