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A Safety-First Mindset: Role of Patient Safety Culture in Enhancing Healthcare Workers' Emotional Intelligence
Shyamkumar Sriram1, Nithya Priya2, Bhoomadevi A3
1Department of Rehabilitation and Health Services, University of North Texas, Denton, Texas, USA.
Background:
Patient safety culture is vital in healthcare for providing a quality care. Emotional intelligence plays a very important role in managing the emotions of the healthcare professionals. This study focuses on impact of emotional intelligence on patient safety culture and importance of balancing the emotions of healthcare professionals.
Objective:
To analyze the impact of patient safety culture factors on emotional intelligence factors .
Methods:
The study focused on implementation of patient safety cultures and its impact on emotional intelligence. Methodology adopted in the study was descriptive study and stratified random sampling is used for data collection. The study analyzed the impact of patient safety on emotional intelligence factors. Statistics tools like frequency, correlation, regression was used to test the hypothesis.
Results:
It was observed from correlation and regression that the factors like self- awareness, relationship management has a positive association on patient safety culture. It was found that integrating data through influencing factors significantly <0.01) improves the quality of care through patient safety.
Conclusion:
The study highlights the factors of patient safety culture like report errors, near misses, and safety concerns, facilitating a culture of transparency and improvement and its impact on self-awareness, relationship management. The study recommends the continuous training for healthcare professionals on managing the emotions.
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