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Published on: February 16, 2011
Safeguarding medical empathy and cultivating compassion in contemporary medicine
Wai Chung Tse1,2, Theodore Ajluni1,2, Christian Chene3
1Disease Elimination Program, Burnet Institute, Melbourne, Victoria, Australia.
Abstract:
Empathy and compassion are both fundamental to patient-centred care, enhancing satisfaction, adherence and outcomes while improving clinician well-being. However, certain aspects of medical culture may put these emotional qualities at risk. The preclinical-to-clinical transition exposes students to hierarchical structures, time constraints and performance expectations prioritising technical competence over interpersonal skills. Negative role modelling, rushed consultations and inadequate emotional support normalise emotional detachment. The COVID-19 pandemic intensified burnout and moral injury, while societal desensitisation through social media compounds these effects. Although medical humanities programmes show promise, meaningful change requires addressing both curricula and clinical environments through structured reflection, compassion-focused training and recognising empathy fatigue as an occupational hazard, reaffirming medicine's ethical foundations.
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