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Perceptions of Incivility in Nursing Education: A Comparative Analysis of Student and Faculty Perspectives
Mindy B Zeitzer1, Mihee Chung, Julie S Fitzwater
1Author Affiliations: School of Nursing, Linfield University, Portland, Oregon (Dr Zeitzer, Dr Chung, Dr Fitzwater, Dr Kuskie, Dr Fornero, and Ms Langford).
Background:
Incivility in nursing education affects learning, professionalism, and patient safety and may be perceived differently by faculty and students.
Purpose:
The purpose of this study was to identify perceptions of civility and incivility of nursing students and faculty.
Methods:
An online mixed-methods survey was administered to students and faculty in 3 prelicensure nursing programs within one university.
Results:
The learning environment was rated as mostly civil by both students and faculty, with high-level uncivil behaviors being rare. Faculty rated low-level behaviors as more uncivil and more frequent than students ( P < .05). Both groups perceived students engaging in uncivil behaviors more frequently than faculty ( P < .05) and identified role modeling, establishing clear expectations, and education about civility as important strategies.
Conclusions:
Results highlight the need for the creation of shared definitions, clear expectations, and strategies to promote civil, respectful, and professional learning environments in nursing education.
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