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Exploring Second Victim Syndrome and Support Resource Perceptions Among Nurses in a Teaching Tertiary Care Hospital
Brayal D'Souza1, Suba Sooria, Samith Mk
1Author Affiliations: Kasturba Hospital, Manipal Academy of Higher Education, Manipal, Karnataka, India (Dr Sooria, Mr MK); Department of Healthcare and Hospital Management, Prasanna School of Public Health, Manipal Academy of Higher Education, Manipal, Karnataka, India (Dr D'souza); Department of Pediatrics, Kasturba Hospital, Manipal Academy of Higher Education, Manipal, Karnataka, India (Dr Mundkur); Healthcare Management, Atlantica Instituto Universitario, Oeiras, Portugal (Dr Moreira); and Department of Global Public Health Policy and Governance, Prasanna School of Public Health, Manipal Academy of Higher Education, Manipal, Karnataka, India. (Dr Chandrasekar).
Nurses experience significant distress after adverse events, often lacking adequate organizational support. This study highlights the need for better resources to address the second victim syndrome among healthcare professionals in India.
Area of Science:
- Healthcare Management
- Nursing Research
- Patient Safety
Background:
- Second victim syndrome affects healthcare professionals after adverse events.
- Limited research exists on nurses' experiences in lower and middle-income countries (LMICs).
- Understanding nurses' perceptions of distress and support is crucial for healthcare leaders.
Purpose of the Study:
- To explore the magnitude of second victim experiences among nurses in South India.
- To assess nurses' perceptions of available support resources.
- To investigate the impact of second victim syndrome on absenteeism and turnover.
Main Methods:
- A cross-sectional study involving 1074 nurses at a tertiary teaching hospital in Coastal Karnataka.
- Data collected using standardized and validated instruments in April 2023.
- Descriptive statistics used for data analysis in IBM SPSS Statistics 25.
Main Results:
- Organizational support services for second victim experiences were found to be inadequate.
- Nurses relied heavily on non-work-related support (e.g., friends, family).
- Supervisors' attribution of blame and the link between second victim syndrome, absenteeism, and turnover were identified.
Conclusions:
- The study addresses a gap in evidence regarding nurses' second victim experiences in LMICs.
- Findings underscore the significant psychological and mental distress nurses face.
- There is a clear need for enhanced support systems for nurses post-adverse events.
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