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Recurring implementation determinants in digital health innovations: a multi-context multiple case study and
Mariusz Jaworski1, Petra Petrová2, Thomas Spittler3
1Department of Education and Research in Health Sciences, Faculty of Health Sciences, Medical University of Warsaw, Warsaw, Poland.
Implementing digital health solutions requires addressing technological, organizational, user, and system-level factors. A new framework helps plan and assess readiness for digital health interventions, moving beyond technology alone.
Area of Science:
- Health Informatics
- Digital Health Implementation Science
Background:
- Digital health technologies are vital but face uneven adoption in routine healthcare.
- Many digital health pilots fail to scale or integrate into daily workflows.
Purpose of the Study:
- To identify recurring implementation determinants for digital health.
- To develop a practical framework for planning and assessing digital health readiness.
Main Methods:
- Secondary qualitative multiple case study with cross-case synthesis.
- Analysis of 13 digital health implementations across six European countries.
- Utilized standardized implementation case reports from an Erasmus+ project.
Main Results:
- Identified 20 implementation determinants organized into four domains: technological, organizational, user-related, and system-level.
- Common issues included interoperability, usability, leadership, workflow integration, staff competencies, user engagement, funding, and regulation.
- Implementation challenges typically involved multiple factors, not just the technology.
Conclusions:
- The four-domain framework structures implementation knowledge for diverse digital health settings.
- This framework aids in identifying risks, assessing readiness, and planning digital health interventions.
- The tool is designed for analysis and planning, not prediction of success.
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