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Leading through strain and satisfaction: A mixed methods study of principal well-being through the dual-factor and
Chunyan Yang1, Ella Rho1, Jin Hyung Lim2
1Department of Higher Education and Special Education, University of Maryland, College Park.
Abstract:
Guided by the job demands-resources model and dual-factor model of mental health, this study used a mixed method survey to examine principals' experiences with job demands, resources, and their compassion fatigue and satisfaction in the context of postpandemic recovery based on a survey study conducted among 247 principals in California. Quantitative and qualitative analyses on survey responses suggested that staffing shortages, the spillover effect of COVID-19, the school community's needs, and workload were identified as top stressors. Regression and path analyses demonstrated a significant and positive association between stressors and compassion fatigue, while self-efficacy and professional support were significantly associated with increased compassion satisfaction among principals. Although district-level connectedness was not strongly associated with compassion fatigue and satisfaction, the positive association between stressors and compassion fatigue was intensified among principals who perceived a stronger sense of district connectedness. Moreover, qualitative analyses revealed that promoting connectedness at district levels via community of practices is one critical aspect of principals' needed professional support. The findings highlight the interactive and multifaceted nature of the association between principal's job demands and resources and their well-being. Practical and policy implications for improving the well-being and mental health of principals and stabilizing principal workforce during the postpandemic recovery were also discussed. (PsycInfo Database Record (c) 2026 APA, all rights reserved).
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