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The Feedback Gap: Feedback Literacy as An Underrecognized Educational Target in Surgical Education
Emma G Burke1, Peter Boedeker2
1Michael E. DeBakey Department of Surgery, Baylor College of Medicine, Houston, Texas.
Abstract:
The ability to give and receive feedback effectively is a critical skill for surgeons at all stages of training and practice. However, there is little formalized training on how to participate in this process. Feedback literacy (FL) is a framework for understanding the behaviors and attributes required of both participants within a feedback dyad to facilitate meaningful interactions. By understanding how the presence or absence of these domains shape the quality of a feedback interaction, FL provides a set of standards for improving feedback processes. We provide descriptive examples of how well- and under-developed FL can manifest in surgical trainees and faculty and argue that FL should be recognized as a standalone competency in graduate surgical education.
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Health Literacy
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...