Understanding task decision-making for patient partner engagement in health research projects: a qualitative study
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Published on: June 6, 2020
Georgia Tobiano1,2,3, Karen Moffat4, Brigid M Gillespie5,6,7
1NHMRC Centre of Research Excellence in Wiser Wound Care, Griffith University, Gold Coast Campus, 1 Parklands Dr, Southport, QLD, 4222, Australia. g.tobiano@griffith.edu.au.
Background:
Internationally, patient and public engagement is increasingly expected in health research. There is an emphasis on active partnership across the research lifecycle, where patient partners are equal team members; however, this level of partnership remains difficult to operationalise in practice. A key barrier is task decision-making, defined as how patient partners and researchers decide who undertakes specific research activities. This study aims to understand patient partner and researcher perceptions of task decision-making, including the factors that influence this process.
Methods:
In this descriptive qualitative study, 19 patient partners and researchers across Australia and Canada were interviewed. Interview transcripts were analysed using a framework analysis approach by a patient partner (KM [Canada]) and an academic researcher (GT [Australia]) on the research team.
Results:
The overarching theme labelled "It's an ongoing conversation", captured how task decision-making was experienced as a reoccurring, informal dialogue evolving over time. The categories that described this process were: (1) "Setting the tone for task decision-making conversations," which highlighted how mindsets, confidence, and early suitability assessments shaped subsequent task decision-making; and (2) "Maintaining alignment through ongoing negotiation" which reflected how task decisions were negotiated and adapted over time to align with patient partners' factors (i.e. interests and skills) and researchers' constraints.
Conclusion:
This study demonstrates that task decision-making in patient and public engagement research is an ongoing, relational process, rather than a discrete or formalised activity. Meaningful engagement in this process depends on assessing and maintaining fit between patient partners and tasks, supported by researcher values that prioritise collaboration and transparency during decision-making. When these processes are absent, patient engagement in decision-making, and subsequent engagement in project tasks, risk becoming tokenistic, which can result in poor experiences for patient partners.
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