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Related Experiment Videos

An appointment system in a teaching practice.

G Lloyd

    The Journal of the Royal College of General Practitioners
    |September 1, 1974
    PubMed
    Summary
    This summary is machine-generated.

    Most patients prefer doctor appointments, but many face challenges accessing them, especially in teaching practices. Further research is needed to improve appointment systems for better patient access to healthcare services.

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    Area of Science:

    • General Practice
    • Healthcare Management
    • Patient Access to Care

    Background:

    • Many patients experience difficulties obtaining timely appointments with doctors.
    • University teaching practices face unique appointment system stresses due to faculty's dual roles in patient care and education/research.
    • Both open-access and appointment-based systems present challenges, with the latter often causing difficulties in securing a slot.

    Purpose of the Study:

    • To investigate the nature of difficulties patients encounter when trying to secure medical appointments.
    • To identify factors contributing to appointment access challenges, particularly in university teaching settings.
    • To inform potential improvements in healthcare appointment systems to enhance patient accessibility.

    Main Methods:

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  • The study likely involved patient surveys or interviews to gauge appointment-seeking experiences.
  • Analysis focused on identifying patterns in difficulties, such as preferences for specific doctors.
  • The context of university teaching practices was considered as a unique variable.

    • Main Results:

    • Only a small percentage (5%) of patients reported serious difficulty obtaining appointments.
    • Patients who specifically requested a particular doctor experienced greater appointment access challenges.
    • Difficulties in securing appointments are a recognized issue within general practice settings.

    Conclusions:

    • There is a clear need to further explore and understand patient-reported difficulties with appointment systems.
    • Improvements to appointment scheduling processes could enhance patient access to primary care.
    • Some patients may require alternative community health services outside traditional appointment structures.