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A Novel Approach for the Administration of Medications and Fluids in Emergency Scenarios and Settings
Published on: November 9, 2016
Triage: a working solution to over crowding in the emergency department
Insights
Emergency departments face overcrowding from non-urgent cases. A triage system at The Hospital for Sick Children effectively directed patients, reducing hospital admissions for non-urgent care seekers.
Area of Science:
- Pediatrics
- Emergency Medicine
- Healthcare Management
Background:
- Emergency departments (EDs) are experiencing overcrowding due to a high volume of non-urgent patient visits.
- This overcrowding strains resources and impacts the care of critically ill patients.
Purpose of the Study:
- To evaluate the effectiveness of a triage system implemented at The Hospital for Sick Children in Toronto.
- To assess patient distribution and subsequent healthcare utilization based on triage decisions.
Main Methods:
- A retrospective analysis of 13,551 patient visits over a two-month period.
- Patients were directed to either the main emergency room or a screening clinic (triage) by receptionists.
- Data collected included patient disposition and primary reasons for visit.
Main Results:
- Out of 13,551 patients, 8,368 were sent to the emergency room and 5,183 to the screening clinic.
- Emergency room patients frequently presented with accidents/injuries (45%) and respiratory illness (19%), with 15% requiring hospital admission.
- Screening clinic patients predominantly had respiratory illness (49%) and infective diseases (18%), with less than 1% needing hospitalization.
Conclusions:
- The triage system successfully diverted a significant number of non-urgent patients to a screening clinic.
- This strategy appears effective in reducing unnecessary emergency room visits and hospital admissions for non-urgent conditions.
- Implementing similar triage protocols could alleviate ED overcrowding in pediatric settings.
Abstract:
Recently, emergency departments across the continent have become crowded with patients requiring non-urgent care. To alleviate this situation at The Hospital for Sick Children in Toronto, receptionists in the emergency department direct patients requiring urgent care to the emergency room and those requiring non-urgent care to a screening clinic (triage). During a two-month period, 13,551 patients visited the emergency department. The triage receptionist sent 8368 patients to the emergency room and 5183 to the screening clinic. About 45% of patients visiting the emergency room had suffered accidents and injuries, and 19% had respiratory illness; 15% of patient visits resulted in admission to hospital. In contrast to this, 49% of patients sent to the screening clinic had respiratory illness and 18% had infective disease; less than 1% of patients needed hospitalization.
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