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Related Experiment Videos

Keeping appointments with clinical psychologists.

V E Weighill, J Hodge, D F Peck

    The British Journal of Clinical Psychology
    |June 1, 1983
    PubMed
    Summary

    Approximately 20% of outpatient psychology appointments were missed or broken, with a further 6% of patients arriving late. Appointment compliance showed weak links to patient factors, and missing the first appointment predicted missing the second.

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    Area of Science:

    • Psychology
    • Clinical Psychology
    • Healthcare Management

    Background:

    • Patient adherence to appointments is crucial for effective mental healthcare delivery.
    • Understanding factors influencing appointment keeping can improve service efficiency.
    • High rates of missed appointments impact treatment continuity and resource allocation.

    Purpose of the Study:

    • To investigate appointment keeping patterns among outpatients attending clinical psychologists.
    • To identify demographic, social, and clinical factors associated with missed or late appointments.
    • To examine the relationship between missing initial appointments and subsequent attendance.

    Main Methods:

    • A six-month prospective study recording appointment keeping for outpatients.
    • Collection of background information including patient demographics and clinical data.
    • Analysis of cancellation, non-attendance, and lateness rates.

    Main Results:

    • 20% of appointments were cancelled or broken; 6% of patients were late.
    • Compliance was weakly but significantly related to sex, social class, marital status, family factors, transport, diagnosis, and prior attendance.
    • Patients missing their first appointment were highly likely to miss their second appointment.

    Conclusions:

    • Appointment non-compliance is a significant issue in outpatient psychology services.
    • While several factors show weak associations, the first appointment's attendance is a strong predictor of future adherence.
    • Further research is recommended to explore interventions for improving patient compliance.

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