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Priority setting in case management based on need and risk

R E Black

    Journal of Case Management
    |January 1, 1995
    PubMed
    Summary
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    A new priority setting tool was developed for the Long-Term Care Program to manage increasing service demands. This tool measures client need and risk, ensuring consistent and timely care for new referrals.

    Area of Science:

    • Healthcare Management
    • Public Health Policy
    • Geriatric Care

    Background:

    • Increasing service demands on community case managers within the Long-Term Care Program.
    • Pressures on existing resources and potential impacts on timely client care.

    Purpose of the Study:

    • To develop and implement a priority setting tool for new client intakes.
    • To enhance the efficiency and consistency of case management practices.

    Main Methods:

    • Development of a novel priority setting tool.
    • Integration of client need and risk assessment into the prioritization process.
    • Implementation within the Capital Regional District's Long-Term Care Program.

    Main Results:

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  • Streamlined case management practices for new referrals.
  • Ensured consistent and timely assessment of individuals requiring long-term care services.
  • Shift towards a broader scope of practice incorporating client risk assessment.

    • Conclusions:

    • The implemented priority setting tool effectively addresses increasing service demands.
    • The tool enhances the consistency and timeliness of care for new long-term care clients.
    • Measuring both client need and risk optimizes resource allocation in community case management.