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Communication in health care

P J Branger1, J S Duisterhout

  • 1Department of Medical Informatics, Faculty of Medicine and Health Sciences, Erasmus University, Rotterdam, The Netherlands.

Methods of Information in Medicine
|June 1, 1995
PubMed
Summary
This summary is machine-generated.

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Healthcare providers still use paper for communication, but electronic methods offer better content and timeliness. This paper explores electronic communication techniques replacing paper for improved healthcare information exchange.

Area of Science:

  • Health Informatics
  • Medical Communication Systems
  • Healthcare Information Technology

Background:

  • Current healthcare communication predominantly relies on paper documents and mail.
  • Existing paper-based methods present limitations in information content and delivery timeliness.
  • Significant potential exists for enhancing healthcare communication efficiency and quality.

Purpose of the Study:

  • To identify and describe current communication challenges in healthcare.
  • To examine the development and research status of electronic communication alternatives.
  • To evaluate the applicability and limitations of emerging electronic healthcare communication techniques.

Main Methods:

  • Review of existing literature on healthcare communication methods.

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  • Analysis of current electronic communication technologies (Fax, Smart Card, email, EDI).
  • Discussion of the transition from paper-based to electronic communication in healthcare settings.
  • Main Results:

    • Paper-based communication in healthcare is inefficient and prone to delays.
    • Electronic communication techniques like email and electronic data interchange (EDI) are emerging as viable alternatives.
    • Fax and Smart Card technologies offer specific but limited improvements.
    • Ongoing research focuses on optimizing electronic information exchange.

    Conclusions:

    • Electronic communication techniques are gradually replacing traditional paper-based methods in healthcare.
    • These digital solutions promise improved information content and timely delivery.
    • Further research and development are needed to fully address the applicability and shortcomings of new techniques.