Assessing the use of computers in industrial occupational health departments

Computers are widely used in business and industry and the benefits of computerizing occupational health (OH) departments have been advocated by several authors. The requirements for successful computerization of an OH department are reviewed. Having identified the theoretical benefits, the real picture in industry is assessed by surveying 52 firms with over 1000 employees in a large urban area. Only 15 (29%) of the companies reported having any OH service, of which six used computers in the OH department, reflecting the business priorities of most of the companies. The types of software systems used and their main use are examined, along with perceived benefits or disadvantages. With the decreasing costs of computers and increasingly 'user-friendly' software, there is a real cost benefit to be gained from using computers in OH departments, although the concept may have to be 'sold' to management.