Considering the needs of carers: a survey of their views on services

This paper describes a survey undertaken in Derbyshire. A total of 244 carers responded to a postal questionnaire enquiring about the services they needed, how they rated the services used, how they coped generally, and whether they would need long-term day, respite or residential care. The responses suggested that carers were keen to express their views. Most wanted advice on benefits, and satisfactorily rated the services they received. Those who found it hardest to cope were caring for elderly parents or children, and had other family or work commitments. The authors conclude with a plea for consultative research to play an integral role in service planning and evaluation.