Related Experiment Video
Updated: Aug 15, 2026

Making Sense of Listening: The IMAP Test Battery
Published on: October 11, 2010
Analytic listening and the experience of surprise
Abstract:
The analyst's experience of surprise, its relation to different models of analytic listening and its function in the analytic process is illustrated and explored through a series of clinical vignettes. Surprise is a crucial affective ingredient of the analyst's attention and data-gathering. It is multiply determined and inevitably reflects some discovery or rediscovery on the part of the analyst about both the patient and the analyst. In the dynamic tension of the analyst's listening there is always an interplay between expectation and surprise, as each new facet of the patient's conflictual organisation is revealed. Evenly-hovering attention entails the setting aside of conscious expectation and so maximises the potential for curiosity, surprise and discovery. The author describes the relation of surprise to transient identifications with the patient and to the interventions that result, the relation of surprise to the sense of the uncanny, and the shifts in the analyst's defensive organisation that allow for the experience of surprise. Several vignettes illustrate the interplay of the analyst's and the patient's psychologies and the manner in which surprise may alert the analyst to mutually-created resistances and enactments, which may appear to be discrete phenomena, but are in fact continuous processes, intrinsic to the work.
More Related Videos
05:35Experience is Instrumental in Tuning a Link Between Language and Cognition: Evidence from 6- to 7- Month-Old Infants' Object Categorization
Published on: April 19, 2017
05:26Enactive Phenomenological Approach to the Trier Social Stress Test: A Mixed Methods Point of View
Published on: January 7, 2019
Related Concept Videos
Hindsight Biases
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Auditory Perception
Subliminal Perception
Cognitive Learning
E. C. Tolman's theory of purposive behavior emphasizes that much behavior is goal-directed. He argued that to understand behavior, we must look at the entire sequence of actions leading to a goal. For instance, high school students study hard, not just due to past reinforcement but also to achieve the goal of getting into a good college.
Tolman introduced the idea that behavior is influenced by...
Introspection