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When community resources fail. Assisting the frightened or angry parent
1School of Social Work, University of North Carolina at Chapel Hill.
Pediatric Clinics of North America
|February 1, 1995
Summary
Pediatricians can help parents by understanding and managing challenging behaviors stemming from unmet community service or in-home medical care needs. This guide offers strategies for defusing anger, unrealistic expectations, and fears in families.
Area of Science:
- Pediatric care
- Family psychology
- Community health services
Background:
- Parents may experience distress when community services or in-home medical care expectations are not met.
- This distress can manifest as challenging family behaviors.
- Pediatricians play a crucial role in supporting these families.
Purpose of the Study:
- To provide pediatricians with tools to interpret challenging family behaviors.
- To offer therapeutic strategies for managing parental anger, unrealistic expectations, and fears.
- To improve the pediatrician's ability to support families facing service gaps.
Main Methods:
- Review of common parental reactions to service failures.
- Guidance on empathetic communication techniques.
- Strategies for de-escalation and expectation management.
Main Results:
- Pediatricians can effectively interpret and respond to parental distress.
- Therapeutic defusion techniques can mitigate negative interactions.
- Improved family-physician communication enhances care outcomes.
Conclusions:
- Understanding the root causes of parental frustration is key.
- Pediatricians can be equipped to manage difficult family dynamics.
- Proactive management of expectations and fears improves family well-being.
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