Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Effectiveness of post card appointment reminders

S E Moser1

  • 1University of Kansas School of Medicine-Wichita Family Practice Residency Program, Wesley Medical Center.

Family Practice Research Journal
|September 1, 1994
PubMed
Summary

Postcard appointment reminders are easy to implement and liked by patients, but they do not significantly reduce missed appointments in family practice centers. Further strategies are needed to improve patient attendance.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Bt Maize Seed Mixtures for Helicoverpa zea (Lepidoptera: Noctuidae): Larval Movement, Development, and Survival on Non-transgenic Maize.

Journal of economic entomology·2015
Same author

Modeling the impact of cross-pollination and low toxin expression in corn kernels on adaptation of European corn borer (Lepidoptera: Crambidae) to transgenic insecticidal corn.

Environmental entomology·2012
Same author

Transcript analysis and comparative evaluation of shaker and slowmo gene homologues from the European corn borer, Ostrinia nubilalis.

Insect molecular biology·2011
Same author

Implementing preventive care flow sheets.

Family practice management·2001
Same author

Smokers over age 35 continue to receive oral contraceptives. Survey of patients in a family practice residency practice.

Scandinavian journal of primary health care·2000
Same author

Attention-deficit hyperactivity disorder. Management by family physicians.

Archives of family medicine·1995

Area of Science:

  • Family Medicine
  • Healthcare Management
  • Patient Engagement

Background:

  • Appointment no-shows pose a significant challenge in healthcare settings, impacting clinic efficiency and patient access.
  • Effective appointment reminder systems are crucial for optimizing patient flow and resource allocation.

Purpose of the Study:

  • To evaluate the impact of postcard appointment reminders on patient attendance rates.
  • To assess the effectiveness of postcard reminders in a residency-based family practice setting.

Main Methods:

  • A comparative analysis of appointment outcomes (no-shows, cancellations, arrivals) before and after implementing postcard reminders.
  • A survey of 140 patients to gauge their reception of the reminder system.

Main Results:

  • The pre-reminder no-show rate was 13.0%, with arrivals at 67.6%.
  • Postcard reminders did not lead to a statistically significant improvement in patient arrivals or a reduction in no-shows.
  • No-shows were associated with longer wait times, seeing residents, and patient payment status.

Conclusions:

  • While postcard reminders are well-received and easy to implement, they demonstrated limited efficacy in improving patient appointment adherence.
  • Alternative or supplementary strategies may be necessary to effectively reduce appointment no-shows.

Related Experiment Videos