Intershift report: a quality improvement project

Area of Science:

• Nursing
• Healthcare Quality Improvement
• Clinical Communication

Background:

• Staff nurse dissatisfaction with intershift report length and quality was identified.
• Ineffective nurse shift reports can impact patient safety and care continuity.

Purpose of the Study:

• To address staff nurse complaints regarding intershift report.
• To implement and evaluate improvements in the quality and efficiency of nursing shift reports.

Main Methods:

• A quality improvement project was initiated based on nurse feedback.
• Current intershift report processes were assessed to identify strengths and weaknesses.
• Recommendations for improvement were developed and implemented.

Main Results:

• Specific interventions were introduced to enhance intershift report.
• The project focused on optimizing report length and content.
• Periodic audits were conducted to monitor the quality of implemented changes.

Conclusions:

• The quality improvement project successfully addressed concerns about intershift report.
• Sustained monitoring through audits is crucial for maintaining report quality.
• Enhancing nurse shift reports is vital for effective nursing practice.