Using staffing and scheduling information to support change

The growing demand for information about healthcare providers can be met by utilizing the enormous amount of information stored in computerized staffing and scheduling systems. Faster and more accurate staffing, along with optimal use of the available skill mix, enhances both productivity and quality of care. Decreasing overtime and minimizing or eliminating agency care can be far more effective cost savers than direct FTE reduction. Also, data related to staff retention can be invaluable in planning proactive approaches.