Decision support systems: fact and fiction

Computers perform tasks daily that aid people in the completion of their duties; computers help drive cars, cook food, entertain, and support our decision making processes. Often a silent partner, the computer is involved in tasks that a health professional provides. Modern ECG machines, infusion pumps, blood analyzers, ventilators, and imaging machines contain computers that aid in the use of these devices. Though not traditionally considered decision support systems, these diagnostic systems support the decision making process in health care. Shortliffe EH et al define the kinds of decision support systems by the roles they play in the decision making process. The authors state that any computer system that deals with clinical data or medical knowledge is intended to provide decision support. This article will discuss fact and fiction regarding decision support systems beginning with information systems that support the decision making process to more sophisticated knowledge based systems that provide interpretation and analysis of data.