The head nurse role in redesign

As administrators review how best to meet patient's needs and redesign patient care givers' job content, as well as introduce multiskilled workers to the patient care unit, the head nurse role must be reviewed and revamped at the same time. The author describes the experiences of two different institutions in overloading the head nurses with reporting relationships that they were ill-equipped to supervise. The solution in both institutions was the same, and emphasizes the need for interactive planning for these complex and interdependent models.