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The structured interview. An effective strategy for hiring
1John Dempsey Hospital, University of Connecticut Health Center, Farmington.
The Journal of Nursing Administration
|October 1, 1993
Summary
Improve staff interviewing skills with structured interviews to reduce legal risks and high turnover costs. This method offers greater validity and reliability for effective hiring practices.
Area of Science:
- Human Resources Management
- Organizational Psychology
Background:
- High employee turnover incurs significant costs and legal risks.
- Ineffective interviewing skills among staff contribute to poor hiring decisions.
- Existing interview methods may lack validity and reliability.
Purpose of the Study:
- To advocate for the adoption of structured interviews.
- To provide guidelines for effective interviewing techniques.
- To enhance the skills of managers in candidate selection.
Main Methods:
- Proposing the structured interview as a superior method.
- Outlining guidelines for conducting effective interviews.
- Focusing on improving validity and reliability in the interview process.
Main Results:
- Structured interviews demonstrate higher validity and reliability compared to other methods.
- Effective interviewing skills can be developed through structured approaches.
- Implementation of guidelines aids both new and experienced administrators.
Conclusions:
- Adopting structured interviews is crucial for mitigating legal risks and reducing turnover.
- Training staff in effective interviewing techniques is essential for organizational success.
- The proposed guidelines offer practical support for improving hiring outcomes.