Supervision of employees with moderate special needs

A study was conducted to identify issues that confront workplace supervisors of people with learning disabilities (LD): problem behaviors, supervisory techniques, and the supervisor's needs. Conclusions are based on questionnaire responses from 65 supervisors in human service agencies and 27 interviews conducted with employers and supervisors in business and industry. Findings indicate that this special needs population surpasses the general population in exhibiting several positive work habits. Problem behaviors are most commonly addressed by establishing realistic performance standards, being flexible, and modifying tasks. Training supervisors who provide specific information concerning the individual are a major source of support to the on-site supervisor. Supervisors felt that personal commitment to this population and availability of specific information concerning LD were the most important influences on the quality of their work with the trainee. Findings from this study hold hope for the successful employment of people with LD.