Managing mediocrity

The widespread mediocrity perceived by nurse managers in their staffs can be viewed from a different perspective--the present state of society in general. This may enable leaders to deal with some of the prevailing staff attitudes as indicative of "problems of workers" rather than "problems workers." Seen in this way, they become amenable to innovative approaches--especially through empowerment of workers to be "part of the solution." Personnel who continue to grow and develop often can be encouraged to internalize a vision which will eliminate mediocrity, increase job satisfaction and improve patient care.