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Related Experiment Videos

Actualizing empowerment: a case in point

J A Halley-Boyce, J Dulin

    Nursing Management
    |January 1, 1996
    PubMed
    Summary
    This summary is machine-generated.

    A creative reorganization of admissions procedures successfully addressed the growing problem of "boarders." This initiative improved patient care, increased satisfaction for families and caregivers, and significantly reduced costs.

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    Area of Science:

    • Healthcare Management
    • Hospital Operations
    • Patient Flow Optimization

    Background:

    • Hospitals face challenges with 'boarders' (patients awaiting discharge or transfer).
    • Inefficient admissions procedures exacerbate patient flow issues.
    • This negatively impacts care quality, patient/family satisfaction, and operational costs.

    Purpose of the Study:

    • To reorganize admissions procedures to manage 'boarder' patients effectively.
    • To enhance the quality of patient care and satisfaction.
    • To achieve significant cost reductions within the healthcare system.

    Main Methods:

    • Conducted a three-hour think tank session.
    • Implemented continual revisions of admissions protocols.
    • Focused on creative reorganization of the admissions process.

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    Main Results:

    • Successfully addressed the growing problem of 'boarders'.
    • Provided more comprehensive patient care.
    • Increased satisfaction for both patients' families and caregivers.
    • Achieved significant cost reductions.

    Conclusions:

    • Reorganized admissions procedures are effective in managing 'boarder' patients.
    • Improvements in patient flow enhance care quality and satisfaction.
    • Strategic process changes lead to substantial cost savings in healthcare settings.