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Building an information culture: the top team
1NHS Training Division, St. Bartholomews Court, 18 Christmas Street, Bristol, UK.
Summary
This study introduces a learning process for the National Health Service (NHS) to enhance strategic information management. It helps leadership teams align information technology with organizational goals for improved performance.
Area of Science:
- Health Services Management
- Information Science
- Organizational Learning
Background:
- Information management is critical for NHS organizations.
- A strategic approach to information management and technology (IM&T) is needed.
- Current practices may lack a cohesive, top-level strategic view.
Purpose of the Study:
- To describe a learning process for NHS leadership.
- To improve strategic information management and technology (IM&T) within NHS organizations.
- To align IM&T with the Management in the 1990s framework.
Main Methods:
- Describing a specific learning process.
- Focusing on the development of strategic views by top management teams.
- Utilizing the Management in the 1990s approach as a guiding principle.
Main Results:
- A structured learning process is outlined.
- The process facilitates a more strategic perspective on IM&T.
- NHS organizations can enhance their information management capabilities.
Conclusions:
- The described learning process supports improved strategic IM&T in the NHS.
- Leadership engagement is key to successful information management.
- Adoption of strategic frameworks enhances organizational effectiveness.