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Quality management in a school-based nursing center: program development and implementation

M P Verhey1, C K Ferretti

  • 1School of Nursing, San Francisco State University, CA, USA.

Journal of Nursing Care Quality
|April 1, 1996
PubMed
Summary
This summary is machine-generated.

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This study details a quality management program for a school-based nursing center. Implementing this program in a unique setting presented challenges and rewards for healthcare quality.

Area of Science:

  • Healthcare Management
  • Public Health
  • Nursing Education

Background:

  • Community-based healthcare services are expanding into diverse settings.
  • Nontraditional healthcare environments require tailored quality management programs.
  • School-based nursing centers serve unique, multicultural student populations.

Purpose of the Study:

  • To describe the implementation of a quality management program in an urban, multicultural high school nursing center.
  • To outline the key components of the developed quality management program.
  • To explore the application of quality management principles in a school-based health setting.

Main Methods:

  • Development of a comprehensive quality management plan.
  • Establishment of written structure, process, and outcome standards.

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  • Creation of a monitoring and evaluation plan for the program.

    • Main Results:

    • Successful implementation of a structured quality management program.
    • Identification of specific challenges and opportunities unique to school-based nursing.
    • Positive outcomes and rewards for healthcare providers and the school community.

    Conclusions:

    • Quality management principles are adaptable to school-based nursing centers.
    • Implementing such programs requires careful planning and adaptation.
    • School health services can benefit from robust quality management systems.