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Nurses' computer-mediated communications on NURSENET. A case study

P J Murray1

  • 1School of Health & Social Welfare, Open University, Milton Keynes, United Kingdom.

Computers in Nursing
|July 1, 1996
PubMed
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Computer-mediated communication (CMC) on NURSENET facilitated nurse information exchange. Analysis revealed male over-representation and a challenge to traditional nursing discourse, with minimal antisocial online behavior.

Area of Science:

  • Nursing Informatics
  • Communication Studies
  • Sociology of Professions

Background:

  • Computer-mediated communication (CMC) offers novel platforms for professional interaction.
  • Nurses can leverage CMC for information exchange, overcoming traditional limitations.
  • The NURSENET list server serves as a case study for analyzing nurse communication.

Purpose of the Study:

  • To explore methodologic issues in analyzing CMC within nursing.
  • To present findings on information exchange and discourse patterns on NURSENET.
  • To assess the suitability of qualitative discourse analysis for CMC research.

Main Methods:

  • Qualitative discourse analysis using Fairclough's method on a 2-day NURSENET discussion sample.
  • Electronic mail interviews with a subset of NURSENET subscribers.

Related Experiment Videos

  • Comparison of qualitative versus purely quantitative analytical approaches for CMC.

    • Main Results:

    • Males were over-represented in discussions relative to their subscriber proportion.
    • Antisocial online behavior, such as 'flaming,' was notably absent.
    • Evidence suggests CMC users may challenge traditional nursing discourse patterns.

    Conclusions:

    • Qualitative discourse analysis is an appropriate method for studying CMC in nursing.
    • NURSENET facilitates unique information exchange dynamics among nurses.
    • CMC may foster evolving professional communication norms within nursing.